It’s been one year since the 988 Lifeline launched as a mental health resource available via phone, chat and text. Beyond providing 24/7 support, the 988 Lifeline drives meaningful action to strengthen our crisis care system.
Since July 2022, the 988 Lifeline has answered nearly 5 million contacts. Thanks to increased staffing, the average speed to answer decreased from 2 minutes 39 seconds to 41 seconds. Services were also expanded to include Spanish text and chat services and specialized services to support LGBTQI+ youth.
Learn more about the progress over the past year here. Watch a video about the impact of the 988 lifeline here.
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